Problems with my Booking Page

Hello Dears,

All the time when I check status of my booking page it is written sold out - and we are open for new guests.

Anyone who can advice what we should check and change? 



BrookAve 2 years ago



Hi Zarko,


the general issue is usually what you have configured for

  • promo restrictions
  • general restrictions
  • max advanced reservation time
  • when a promo is allowed to display
  • etc

open the calendar , list view and expand a room type for a date range you know you have inventory for those dates....


review the rate plans, promos under it and expand those further. t osee the fields and values .



Other than that contact partner support to review and assist. see below.



Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox