Property Closed / Not bookable


We have an apartment property in Mombasa Kenya. Our property was Closed / Not bookable but we do not know the reason.

We wish to have it resolved since we are heading festive season and we wish not to be left out.

Kindly assist us to solve the issue.

Thank you

BrookAve 2 years ago



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


You should review your Calendar - List View

Check Room Type Status = open , and has inventory of 1 or more.

Check promotions and restrictions too.

Is it snoozed [temp closed] ?

Is there outstanding invoices overdue?


Contact BdC support directly next. see below guide.


Kind Regards,

Be Safe, Be Well


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