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Propery is showing as Closed/ Not Bookable
Hi,
My property is showing as Closed/ Not Bookable. When I go on Calendar & Pricing, I get a message "Please wai while this page is being prepared" This has been happening for 24 hours now.
I thought it might be an issue with my channel manager (Your Porter), so I have disconnected, connected it (didn't work) and now again it's disconnected.. Still the same. Is showing as non bookable on the customer site.
I have not had an email or message to explain, or indeed give some indication as to what the problem is.
Can anyone help who has had a simular problem?
Thanks
Tom
You should contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us