question regarding setup of different adult/child configs?

HI all,

we've setup our cottage with 2 adults and 2 children, the cottage is a 2 bedroom. The first bedroom is a double bed, the 2nd bedroom has a trundle style bed, this is a single sized bed, but another size sized bed can be brought out from underneath.

We've tried setting up the booking.com accomodation as a 3 max adults, 2 children max and 4 person max (this we know doesn't add up but is how different configurations can work)

We're struggling to setup this up as it now doesn't allow a maximum of 3 adults


Please can anyone help

Emma and Jon

Mena Cottage






BrookAve 2 years ago


Hi Emma,


best thing to do is ring partner support and they can guide or do it for you.



If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox