Re- enlisting my property

Good evening, 

I would like to re-enlist my property. I had a problem with they payment so I took the listing off but I figured out how to have customers pay when arriving at the property. But I would like to know how to make the property open again. This was the first time using the platform and I was very confused about the payment. Please help.

Profile picture for user marzena.gios.booking.com m
Marzena Lasocka Gios 1 year ago

Dear Partner, 

I hope you are doing well.

If there is any registration with the pending payment, I would  suggest to get in touch with the Finance Department and sort it out first. Please enter to extranet > Inbox > Booking.com messages > on your right hand side, there is a blue button Compose a message > select a relevant topic and subtopic. 

Our 24/7 partner support team is available on one of the numbers listed https://partner.booking.com/en-gb/help/support-contact/contact/where-you-can-reach-us

I hope this will be helpful to you! Will you let me know if I can help further? Thank you!

Best regards

Marzena - Booking.com