the registration about our 2 properties Al fundok boutique hotel & Beit el Hana Guest house

We are writing to you to inquire about the status of our properties, Al Fundok Boutique Hotel and Beit el Hana guest house, on Booking.com.  We made the registrations on March 13, 2023. We received a message stating that the booking.com team  is currently reviewing our properties details.
However, we have yet to receive any feedback or an answer on whether there are any missing documents or information that we need to provide to accelerate the process.
Additionally, we have not been granted access to the Booking.com dashboard.
We would greatly appreciate it if you could update us on the current status of our listing and whether there are any further steps that we need to take to ensure that our property is placed on your platform. As a small boutique hotel, being listed on Booking.com is important for us to increase our visibility, reach a global market, improve our competitiveness, and manage our reputation.
Thank you for your time and assistance in this matter.
We look forward to hearing from you soon.

Omar Bitar