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reservation-Closed / Not bookable
Hello,
My structure in your website is not bookable.
I need your help to resolve this problem.
Waiting for your response.
Hello,
My structure in your website is not bookable.
I need your help to resolve this problem.
Waiting for your response.
Dear Partner,
I hope you are doing well.
There are few things you can check in order to understand why your property is closed:
- check if the Calendar is opened and rates and availability are loaded
- check your inbox (both Extranet and email address) for any emails regarding property closure
- check Home page: maybe your property location needs to be verified before going live - https://partner.booking.com/en-gb/help/first-steps/what-does-property-l…
You can get in contact with out Partner Support as well. Please enter to extranet > Inbox > Booking.com messages > on your right hand side, there is a blue button Compose a message > select a relevant topic and subtopic.
Our 24/7 partner support team is available on one of the numbers listed: https://partner.booking.com/en-gb/help/support-contact/contact/where-you-can-reach-us
I hope this will be helpful to you! Will you let me know if I can help further? Thank you!
Best regards
Marzena - Booking.com