reservation-Closed / Not bookable


My structure in your website  is not bookable.

I need your help to resolve this problem.

Waiting for your response.

Profile picture for user marzena.gios.booking.com m
Marzena Lasocka Gios 1 year ago

Dear Partner, 

I hope you are doing well.

There are few things you can check in order to understand why your property is closed:

- check if the Calendar is opened and rates and availability are loaded

- check your inbox (both Extranet and email address) for any emails regarding property closure

- check Home page: maybe your property location needs to be verified before going live - https://partner.booking.com/en-gb/help/first-steps/what-does-property-l…

You can get in contact with out Partner Support as well. Please enter to extranet > Inbox > Booking.com messages > on your right hand side, there is a blue button Compose a message > select a relevant topic and subtopic. 

Our 24/7 partner support team is available on one of the numbers listed: https://partner.booking.com/en-gb/help/support-contact/contact/where-you-can-reach-us

I hope this will be helpful to you! Will you let me know if I can help further? Thank you!

Best regards

Marzena - Booking.com