still dit not received letter for confirmation of the location

I would like urgently receive the confirmation code of the location, because summer season is coming nearby and I would like a.s.a.p. activate de bookings for my property. Tnks in forward to helping me...

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Sharonpowney 3 years ago

You have posted this on the partner forum so we are unable to help with this problem.  Contact the booking.com help team using the Inbox icon on Extranet.

BrookAve 3 years ago


Hi Jana Fečková


That is not how it works. Normally it can be 2-3 weeks before you get anything.

Consider the currently climate and possible delays to postal systems.


If you still do not have it after 15 working days then contact BdC Support Team.

In mean time double check your registered address and location on Extranet and the property listing.


If anything incorrect contact Support. see first guide below.




Kind regards


Extranet - Location of Partner Only Phone number and Message methods

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