w
1

Struggling to take property live

I've completed the calendar, rates, room types etc and my profile is still showing as 'no availability on these dates' when I do a search.

Our property is campeden.co.uk and we are on booking.com as https://www.booking.com/hotel/gb/camp-eden.en-gb.html

 

Thanks


b
11
BrookAve 2 years ago

 

Hi Will,

What can happen is overlapping restrictions and promotions, so best t o phone partner support and have then review how you have setup, and just explain what you were trying to do so they can find the root cause.

 

I had a quick look at listing and test some dates

 


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox