Tons of fake bookings - warning for new partners
I’ve published my guest house as new partner couple months ago. One message I want to share with everybody considering to join Booking to rent a guest house is the huge amount of fake bookings that can ruin your business.
As new partner Booking.com does not offer their payment service to you. This will take about 2-3 months (or up to 1 year in some cases) to be activated. In the meantime there is no option to ask for a pre-payment. This means no commitment from guest who book to show.
I’ve started with a pretty high rate in off season as a try out and was surprised by the huge amount of bookings. Most of them from Ghana or India filling my booking agenda for a period of 2 months. Unfortunately I found out that non of these guest have showed up, causing me a lack of income for almost the entire period because I was not able to find new guests on the short term after a no show. What I discoverer is that these are people who want to enter the country for other reasons than having a holiday or business trip and use the booking confirmation at the border to try to get a visa or enter the country.
I’ve had several calls with Booking.com but they are not willing to cancel future bookings from similar guests (who all didn’t show looking back). And in case of a no show it is your risk, costing you lot of money because you where not able to find another guest.
I still have 20 days of these kind of booking. Does anybody has a recommendation what to do to cancel these bookings? I’ve requested to cancel it but if the guest does not respond there is not an option to cancel it myself.
for all potential new partners who want to make use of Booking, please watch out and wait before publishing your property u till the payment service has been activated.