Unable to contact Booking.com

Hi, I am a new host but cannot navigate my way to contact a representative of the company. I wish to synchronise my Booking.com calendar with airbnb. I have tried following the navigation but it goes nowhere . Any solutions.?

Charles Camidge 3 years ago

This is the second time I am having to write this. I am a new host and I have tried following the navigation instructions to synchronise my calendar with airbnb which goes nowwhere? I don't want to hear back from a robot. Can somebody do the synchronise for me?

BrookAve 3 years ago


Hi Charles


Only post a topic once, also I just checked and you do not have any previous posts nor comments on here at all.


  • Calendar Sync without a 3rd Party Channel Manager will result in double/over bookings.
  • Also the BdC iCal Sync feature will only be available if your Room Type has an inventory count of =1. It cannot be >1.
  • It also does not sync in real time nor on new booking, totally unreliable.


Examples of Channel Manager :

  • syncbnb.com <Recommended 
  • nobeds
  • cloudbeds


Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.


For when its urgent never post here go straight to phone method ,as per below.


 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox



Kind Regards