g
1

Verification Code

Hi 

I now have to wait for a verification code but having trouble getting this as firstly I need to change the address so the holiday  Resort  know its for me.  Also can this not me sent to my home address? this would make things so much easier,  can they not just confirm a different way instead of posting?  this is such a long process.

thank you 

Gemma


Profile picture for user jarred.eccles.booking.com j
B.
Jarred - Commu… 1 year ago

Hi Gemma,

The purpose of the verification code is to ensure the address of the property is correct for security reasons which is why the code wouldn't be sent to your home address.

I'm sorry to hear of your troubles getting your new property verified. The available options to verify new properties differs by country, have you asked the support team for alternative options, if you are unable to receive a verification code? 

Booking.com published a list of publicly available support numbers per country on the page I have linked to below, so if for any reason you can't access the extranet or don't have access to the Inbox tab, you will find a list of public support number numbers listed here on the Partner Hub. - https://partner.booking.com/en-gb/help/support-contact/contact/where-you-can-reach-us