Wrong location on the map
Booking put my properties under the wrong location on the map. 9km away from my real place.
Could you adjust it, please? Place my property in Retkinia, please? Here is the location
I got one cancellation because of the wrong address - Will write more about in my next message.
Hey Arekokrasa7 ,
Hope you are well.
I'm afraid this is something only Booking.com can help you with.
How do I contact Booking.com?
Where you can reach us
If you check the forum, this is the only answer you will find. So sorry!
Best of luck
When you write to BDC, include a screen shot of Google maps, not only with your location accurately shown but also with the Longitude & Latitude showing. They will then happily adjust your map spot.
Ah fluff , how amazing you are! Thanks, now I also know. :-D For interest sake.. did this happen to you and that's how you know or did you get this information through Booking.com/forum/friend?
My client told me and he cancelled the reservation. Thank you for ALL for your support.
@ Leandri Klopper
Sort of! Same case of wrong map spot on BDC, I just decided it would an irrefutable proof of location and it did the trick.
@ Arekokrasa7 , big pleasure. Hopefully the next lot will find your spot.
@ fluff , that'll do it!
I also had similar problem with my location. Once I send my coordinates to BDC the problem was solved immediately.
I sent them an email with a screen shot of Google maps and they refused to change the location and in fact the 4 or 5 hotels in our area are all listed in the wrong location... What to do now?
What exactly did they answer you? Can you make screenshot?
I re read the email and they say if I send a rates or utility bill they will reconsider... Will keep you posted. Thanks for your quick assistance.