About making my property live

Hello, this is Aryan from Bangladesh. I have resisted my property long time and ask to make my property live on booking.com. and I got feedback that my property can not be live. I have reply please let me know why it will be not live but after sending a few times mail through the extranet I did not get any feedback from the support team, After that, I have contacted few times with India team and today I got a reply my property is managed by Amsterdam team so they can not help. My property is new with a new trade license then why booking.com can not make it live? Please someone contact me urgently regarding this issue

BrookAve 2 years ago


Your next step /action is to phone BdC Partner Support


Reminder Partner Support will never see this. Posting account or action requests here will result in nothing.


 Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Kind Regards


PS : finish your profile by adding listing link

How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners

Profile picture for user Tiffany Liew a
Account Adviso… 2 years ago

Hi Aryan, 


As BrookAve has mentioned, the best way to contact us is via the Extranet. 


If the property is being managed by the Amsterdam team, we may still be reviewing your information. 


Alternatively, if you have snoozed your listing you can unsnooze this at anytime. When your property is snoozed, you’ll see a permanent banner in the extranet inviting you to unsnooze. To unsnooze your property, click on the banner and then on ‘Reopen and go to calendar’. You can then open up availability in your calendar.


If you need us again, we're always here.


Tiffany L.

Booking.com Partner Services