account termination

hi there 

im arthur from tropical hostel. its like i got some difficulties with my reservation everytime guest no show then later on today i recieve the email that my account is terminated 

please i need help

BrookAve 3 years ago


Hi arthur 


THere is no hostel in your partner profile for the listing URL.


aka View My Listing URL as seen in Extranet.


Review your Extranet inbox for messages from Booking, as likely there are notifications you have not acknowledged that have led to your account being suspended or closed.


Use guide below to contact local or nearest BdC office for support on account issues.

Dedicated Partner Contact Options - Visual Guide