Account termination Notice under 7.3c


Yesterday i got an email from Booking about contract termination from Booking.com . 4 of my listing got terminated at the same time.

"We’re sending this email to inform you that your accommodation agreement with us has
been terminated with immediate effect. This decision was made as a result of a breach of
article 7.3c (xv) in the General Delivery Terms." - Parts of the email.

I tried to find about this and looks like there is no section 7.3c (xv) in the General Delivery Terms. There is only 7.3, 7.3.1 and 7.3.2 that is about Licenses from BookingSuite. 

I call Booking customer services and she tell me that she cant check the exact reason why this was happened.

Can you explain the reason why my agreement got terminated from Booking? And it is possible to me to open back my property? Just tell me what i need to do. Thank you

BrookAve 3 years ago



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.




Due to the nature of the question  , we [partners] cannot assist.



You must phone BdC Partner Support, as per the visual guide below or the short version here:



In the extranet, go to the ‘Inbox’ tab.

Select ‘Booking.com messages’.

Click on ‘See Contact Options’

Select :Account

Select  Other,

Click  See All contact options,

Click  CALL, phone number is revealed





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile