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Agoda and Booking.com

hello Booking.com and/or partners,

Just out of curiosity, I list my property at Booking.com and not on Agoda, but I recently has guest that booked my property thru Agoda and I got notif from Booking.com.

How is that possible? can anybody clarify on that issue and is there anything that i need to aware of?

 

Thank you


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Myat Noe Oo 3 years ago

Hi Manna,

I also received too many Agoda booking via Booking.com platform. They are under the same company or may be Agoda is under the booking.com company. You don't need to worry about that. Have a nice day!

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Manna Bali 3 years ago

Thank you Myat Noe Oo, I really appreciate your feedback and have a nice day to you too

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BrookAve 3 years ago

 

Booking Holding is the parent owner of both sites and more,  along with affiliates.

 

Its the same for Expedia and its sister sites and affiliate.

 

Even travel agents do this on behalf of a customer, when making their own bundle offers.

 

 

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M Adamopoulou 3 years ago

Thanks Barry for sharing your information .

 

Have a nice day?

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Hanmer Backpackers 2 years ago

Just be aware that booking via agoda will come with a useless address and phone number. THey are not the guests but agoda's, the phonenumber is not even in use..... NOt how it should be as guest have to suply valid contct details....

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Francis Fernandes 9 months ago

Hello @hammer Backpackers,

I have received such booking from Agoda as well and none of the guests turn up at the property. Is there a work around to stop these bookings. 

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Sam Buchanan 6 months ago

Yes, I agree. These customers are difficult to contact and often are no shows. Can we stop these bookings?

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Andrea 6 months ago

You can't stop these bookings unless you are able to mark the credit card as invalid. However, if you do this too often, you get penalised.

Contractually, you are forced to accept these affiliate reservations. You are not allowed to cancel any reservation. 

We have found any sort of contact with Agoda guests impossible. Same with correcting errors on Agoda.