Bad service quality from the Customer Service in Vietnam

Dear all,

I want to talk to the higher Manager of Booking.com to complain about the service quality of the Booking.com Customer Service in Vietnam. They cannot solve any of my issues and just pretend that there is nothing important and not answer my messages. My house is blocked and cannot receive any new booking even that I paid for all the commissions. 

I'm so angry now and can you help me to find the way to contact to the Manager?

Best Regards,


BrookAve 4 years ago




That is truly bizarre.


If you go to the Contact Us page below look for the general numbers to phone a region or nearby region to ask for complaints department.

Profile picture for user m.adamopoulou.hotmail.com m
M Adamopoulou 4 years ago

Hi Huy, sorry to hear that your local support team cannot here you. If you don’t find any region manager you can contact the Netherlands headquarters...

Wish you luck.