Basic rate missing

I may have deleted my basic rate and now i can only rent for three persons and some other rates for three persons. I cannot set up basic rate for 1,2 or thre persons. Can someone please tell me where can I set up this?

BrookAve 3 years ago


Hi sounds like you are referring to Occupancy based Rates and not whole unit.


Phone BdC Partner Support to advise and check your setup as we cannot .


 Call BdC PartnerSupport to review your setup.


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Kind Regards


PS : finish your profile by adding listing link

How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners