Booked more rooms and guests than is available on my property profile

Hi All

When I setup my property profile I set up "the Captains" as one available to host 2 guests. I just received a booking for two of this room types with four guest in each room.

Is this even possible?

Some advice would be greatly appreciated.

Have a best day.


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Leandri Klopper 5 years ago

Hi Harry!

Hope you are well.

I've recently picked up that guests can book a unit even if the room isn't big enough. You will need to contact the guest and let them know that they need to read the unit description. That's why I do.

Not sure if anyone else has an alternative suggestion?