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booking number 3911070449

Kindly note that we have already closed the availability on 22 Jan 2023 as we are fully booked, however may we know why a booking for these date are still coming ? moreover the booking is for 3 villas in one booking , was there some error on your availability calendar ? may we ask you to close the 22 Jan 2023 now as we have already closed and bookings are still coming in that made us overbooked, is there a way to cancel these new bookings ? can we send email communication to a permanent email address instead of sending using this form ?

Regards 

Banyan Tree Bintan