Booking a standard double(DBC) on Agoda site, reservation on TARS is coming in as Booking.com Standard Twin(TWC).

Dear Booking.com Parter teams

This is Ibis Ambassador Suwon Hotel.
I have two big problem on Agoda (with Booking.com) reservation system about room type close.

BrookAve 2 years ago


THisi sNOT and has never been BdC Partner Support team.


Pick up the phone and call the mas per below, then come back and share your experience , what was the root cause, how was it solved, if not what reccommendation was made etc.




Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox