Booking.com is the absolute worst platform on the planet
Apologies for needing to vent but I have been waiting two weeks for booking.com to verify a video of my property so it can finally be open for bookings. This is on top of the four week wait for a verification code that never arrived. How are we supposed to operate a business on here with this level of 'service'. If you can even call it that. It is absolutely pathetic.
yep it can be slow, but all you can do is vent then chase them again
contact partner support, see below 3 methods
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
*** public main lines via Where you can reach us