Booking.com is the absolute worst platform on the planet

Apologies for needing to vent but I have been waiting two weeks for booking.com to verify a video of my property so it can finally be open for bookings. This is on top of the four week wait for a verification code that never arrived. How are we supposed to operate a business on here with this level of 'service'. If you can even call it that. It is absolutely pathetic.

BrookAve 1 year ago


yep it can be slow, but all you can do is vent then chase them again 






 contact partner support, see below 3 methods


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox