booking.com important message 24.3.20

Dear Booking.com,


We are very concerned that your advice is incomplete/incorrect.


The actual government advice is:



COVID-19 advice for accommodation providers

Guidance and advice for those providing hotel and other accommodation in the UK.

Published 24 March 2020


Department for Digital, Culture, Media & Sport and Department of Health and Social Care

Businesses providing holiday accommodation (including hotels, hostels, B&Bs, campsites, caravan parks, boarding houses and short term lets) should now take steps to close for commercial use as quickly as is safely possible.

Full consideration should be given to the possible exclusions for residents that should be allowed to remain. Any decision to close should be implemented in full compliance with the social distancing guidelines.

What the exclusions mean Hotels and other accommodation providers should be able to remain open if:
  • They are part of the response to support key workers or vulnerable groups.


guidance and advice for those providing hotel and other accommodation in the UK



So accommodation for key workers is advised and should be advertised as an essential service.


Kind regards, Rob Boyles (partner)



BrookAve 3 years ago

That's only for uk.


As to how its enforced is another thing entirely,  will be interesting to see more details on how to qualify.