Can anyone tell me what’s guest should expect from a three star property? Is there’s set criteria for each star rating?

I have a three star property and sometimes I feel guests are forgetting they are rating a three star property. Sometimes I get exceptional property with a review score of 8, this really sucks!

BrookAve 2 years ago


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Hi Sarah


There is no such thing , as no two properties. property types and accommodation types, and different countries/regions  are the same or on the same grading.


A score of 8 is actually quite high, in face anything over 5 is very good.


I would not over think it or assume things should be or must be 9 or 10 all the time, its totally unrealistic.






Kind Regards,

Be Safe, Be Well


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