Cancel booking reservation for no. 3792528738
Hello, I have a problem with reservation no. 3792528738. Property is new to Booking, so there was only the option of Pay at the property and No credit cars needed. I have the reservation for 11 nights (18 May - 29 May) but the guest is not responding to messages and didn't confirm the arrival. I have submitted the request to cancel the reservation. I'm afraid what if he doesn't show up but he claims that he did. Would I still need to pay the commition fee? Can you help in any way with dealing with this guest? What other options do I have? Thank you.