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Cancelled bookings
Can someone explain why as members of Booking.Com, why we do not receive the explanations given by guests to Booking.Com when they choose to cancel their booking?
Can someone explain why as members of Booking.Com, why we do not receive the explanations given by guests to Booking.Com when they choose to cancel their booking?
As far as I know its never been a thing, but BdC advisor should ring you if the request is blocked by restirctions.
If not blocked by such, then it mean your policies are setup so that they can .
If needed, Simply report to BdC Partner Support , see below 3 methods.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us
Thanks for your reply BrookAve,
Will give it a try
Regards Maggie