change room type from chalets to suites


we have recently upgrade our establishment by adding new rooms

these rooms are not challets

so my available pull down menu only displays chalets

it will be confusing to clients if they are staying in a room in a main building instead of an indepandant chalets .

i need acess to suites, etc


please advise how to proceed

BrookAve 2 years ago


contact support as it is not a user option



If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox