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Click.2019 in Amsterdam!
A trip is more than just a booking. At Click. 2019, we'll equip you with tools and insights to take your business one step further and connect the whole travel experience.
Come visit the Partner Hub team at the Marketplace. We are looking forward to meeting all our great partners today and tomorrow.
Let other partners know what great tips, information, and insights you've found at Click., comment below!
Wherever you're from, this is where we Click!
Just came from the Click. 2019 opening session - and loved the quote: "You can not un-experience". Let's deliver great experiences together!
Just attended the Opening Session, setting us up for 2 great days! Looking forward to seeing Duncan Wardle's Design Thinking sessions!
"Solving wicked problems ...with toast!": if you go alone you can go fast but if you go together you can go far!
It's great to be able to walk around the marketplace and get a better understanding of all technology services available for the hospitality industry, like connectivity.
It's awesome to connect with industry peers, here at the Click event!
I just went to a session with some of Booking's leadership. What a great opportunity to talk to them, and hear from them about their thoughts on the industry!
An incredible experience I guess...
Wish everybody attending click marvelous and fruitful moments.
Please share more experiences with us.
Such a great start to Day #2!!
Just went to Mary Portas' keynote on brand communication. It's amazing and inspiring to have speakers like her at the event! There's too much to share in a single post - but here's my favourite bite-sized quote from this morning:
"People want brands that connect to their value systems (...)"
So simple, but so, so true! And especially in the travel business. If we want to build authentic connections, truly social connections, we must always think in terms of "people" and not "customers".
Great keynote!
Thank you for feedback. Nice Moto... I always treat my guests as I would treat my friends.
I look forward meeting them and try to treat them the best way possible!!!
Cheers!!!
The second session was a truly inspiring panel discussion about Gen Z, the new generation of travellers.
Pretty fascinating generation! Few things I love about them:
But all things said, there is no one type of Gen Z - they manifest their personality through diverse tastes in music, places they want (or do) visit, fashion styles and so on.
That’s great news...
Eco friendly accommodations are truly amazing!!!!
Respect in Mother Nature!!!
While you're there, please can you ask the senior staff to:
1 - fix the broken calendar sync
2 - introduce a FAIR reviews system
3 - scrap the stupid property verification system
4 - pre-authorise guest cards for a damage deposit to protect hosts and future guests
5 - train their suuport staff to give REAL support, HELPFUL support, not to simply repeat Booking.com mantras and send us round in circles
6 - allow hosts to use their own property descriptions
These things will bring Booking.com more in line with other OTAs and will be helpful for hosts as well as guests .....
Thank you for share great information with us.