What is going on with your booking program. We have received a booking through you and now there will be another booking for the SAME dates. How do I explain to the customer that you have made another mistake. There are almost no bookings this year and it is already the second time in the short term. The customer has also canceled his booking. Doing well. Apply for some government support.
You have posted this on the partner forum so we are unable to help in this situation. Email the booking.com help team using the Inbox icon on Extranet.