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Contacting Booking.com to cancel a booking
Dear Community
I just received a booking on Booking.com during a date which was blocked out by another site. The calendars are synched and it showed as not available, but Booking.com has just accepted another booking on top.
I am desperately trying to contact Booking.com to get this fixed. The help pages says I can contact Booking.com by going to my inbox. I did that but there is no way to contact Booking.com from my inbox page. The help page also says I should call the contact centre, but I cannot find a number listed anywhere.
I am hoping someone in the community can help me.
Thanks, Chris.
Hi Chris Cave Jones
Welcome to Partner community, you are only addressing fellow partners and BdC Support Team will never see this.
Kind Regards,
.
Extranet - Location of Partner Only Phone number and Message methods
Would love to see you property listing, but it is missing from your partner profile, please take a moment to add it. It can in many topics help us help you more efficiently.
How & Why Add your Listing to your Partner Community Profile
Merci de me contacter au plus vite il manque d'option dans la réservation et uniquement chez Booking
Fabienne***
Gite les deux roches / le bar sur loup
Hi Fabienne,
Welcome to Partner community, addressing partners for advise and next steps.
Based on above, I can confirm no one will be contacting you directly.
Instead you must contact BdC Support.directly.
Contact BdC- Location of Partner Only Phone number and Message methods