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costumer review
we already get costumer review from old date it was during the national day in saudia and that guest was asking us to put 4 person in 1 room and when the facility refuse that the customer insist to make problem with our employee ... kindly we want you to make contact with the costumer to make sure of the story and here is the reservation number ( ***) .. we ask you to remove that review cause it harm our facility without any reason for that except very bad altittude from the costumer
Hi linapark
Welcome to Partner Hub, addressing Partners Only.
While you could send a message to BdC Support, for this past guest, this may not be entertained , but no harm and requesting it, all they can say worst case is no .
You could try message the guest via the reservation details page.
Note: if it has been more than 7days, the system usually blocks communication.
As for the review, no that will not happen.
You can only reply to it and try to demystify any misinformation and use those words. Keep on point and try not to rage at them.
Kind Regards,
Be Safe, Be Well
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