Good Morning,

We have been trying to register an existing user for months, it is a tourist apartments management company, Mediterranean Lettings.

Your username is; MediterraneanLettings
His mail is; bookings@mediterraneanlettings.com

I want this property to be under your management, in your list of homes. When I send the existing user invitation, it tells me that the contact email is not valid, we have called booking as a support and they have told us that since the Mediterranean Lettings account is a master, this message must be sent so that you contact the office Mediterranean Lettings manager and do the management.

Please request that this management be carried out, thanks and best regards.

BrookAve 4 years ago


Hi Villa Paradise


This is a partner community forum and not direct support .


We can only advise. Those actions above are for you to do in your Extranet dashboard, only you can do that.


Under the top right circle menu called Account is Contacts.


There you can set up multiple email addresses for the various services.



Kind Regards


If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.


Note:: adding your property link to your partner profile helps other partners help and advise you.