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Different automated messages for different property layouts?

Hi,

I have a few apartments in the building, each with its own unique lockbox for key exchange for after-hours check-in.

I've set up message templates and scheduled them to automatically send to each new booking.

However, I can't send different templates to different property layouts.

Is there a solution within booking.com, or a free alternative service that someone can recommend that can help?

Cheers,

Ronnie


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Ronniead 5 years ago

I'm still struggling with this. Any ideas?

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Andrea Otto 4 years ago

I would be interested in an answer as well... The silence is deafening... 

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Andrea Otto 4 years ago

I have an email to say there was a reply, but is has vanished??? 

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Jorge Murga 4 years ago

I´m in the future, and apparently nothing has been resolved about this.

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Cody Dawson 1 year ago

I am even further in the future and this still isn't resolved...

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Joseph Marvasi 5 months ago

Hello, just discovered this forum. I got off the phone with someone at Bookings and they said there is no way to create different template messages and have them separated by unit. I have one listing separated with three different areas.

 

The suggestion: create templates without schedules times and send them out manually.

 

This is another reason why I like AirBnB better than this platform, however where our property is Booking seems to be more popular....