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Does booking.com care about smaller properties?
My fellow partners I have been reading a lot of complaints from many hosts about booking.com not caring enough for owners having smaller properties. I am also an owner of a small property and so far my experience with booking.com has been very efficient and most of the times they have been very helpful giving me solutions. Communication is a very sensitive issue and both parties have to try to be reasonable in order to understand each other.
What is your opinion my fellow partners?
I've worked with booking.com for a couple of years now. I haven't had any major problems with them other than it being hard to reach customer service by phone.
Hi Blueridgemanorbedandbreakfast and welcome to the forum.
Great to hear that your partnership with booking.com is beneficial for you. Thumbs up!!!
It has been over 5 days since sending my 1st message and I have just sent my 3rd message regarding the same issue. Thank goodness the reservation involved is not until June!!!
Find trying to figure out how to contact BDC by email a HUGE AND TIME CONSUMING CHALLENGE.
Also. ...... Continuing to wait for my 2018 Award/letter as promised!
Not a happy customer here at this time.
Hi! Maggie-Brown and welcome to the forum and congratulations for your review. I am certain that your review is on its way. Mine came 10 days ago.
Wish you well...