k
1
double booking
hello, we have booking already in 2.1 for 3 nights and there was new booking in the same day 2-3.1 for another person! How is it possible, can you remove the new booking??
hello, we have booking already in 2.1 for 3 nights and there was new booking in the same day 2-3.1 for another person! How is it possible, can you remove the new booking??
Hi Kultala Cottage! Thank you for posting in the Community!
Please check your Calendar to make sure that availability was loaded correctly.
If you are not able to accommodate the second guest, please contact our Customer Support and they will assist you: https://partner.booking.com/en-us/help/where-you-can-reach-us
Best regards