Easing guest concerns around cleanliness
Hi Community,
I’m Nicola and I’m a Travel Writer for Click. Magazine - where you can read all about Booking.com news, trends and insights, and industry perspectives. As part of a new community series, I’ll be sharing Click.’s latest must-reads to ensure you get the inside scoop on the road ahead. Get comfortable with a coffee and enjoy the articles!
First up, health and safety. Cleanliness is more important than ever, with customer mentions of “clean” and “safety” in questions to partners up by 61%. Discover how you can update your listing to meet these guest concerns in our interview with Senior Director of Product at Booking.com Serdar Akin.
Speaking of safety, soon we’ll be diving into the topic of digital security - from protecting your data to preparing for potential threats - with Booking.com’s Director of Cybersecurity. Do you have a related question you want to be answered by our expert? Let us know in the comments and we’ll make sure to ask it.
Will we get a way to update FAQ (questions for your property) for previous questions?
also archive questions now no longer relevant.
Hi BrookAve! Do you mean the Coronavirus FAQ?
questions for your property
My master account is opened with the same mail as my partner (plus) account, but when opening the partner (plus) account, a letter in the mail address was wrong, so I can not fix my password and can not enter my partner (plus) account. And if I send another mail to change the password then the password is changed but the partner (plus) account is not accepting it. What can I do now? I would greatly benefit if someone would please tell me the solution. Thanks in advance. Kind regards.