Excess guests

I have found out that there are more persons in a property that should be. This is the first time this has happened. What can I do?

Profile picture for user sharonpowney.hotmail.co.uk s
Sharonpowney 2 years ago

You need to go and talk to them and explain.  Come up with an additional amount that needs to be collected, either via cash, bank transfer or change with booking.com before you approach them.