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Fake reservations

Hi

 

We get those fake reservations again. Someone books all rooms but newer arrive.  Example, now we get reservations for all free rooms, booking number is 3604271298. This is fake. Street address is just berlin, phone number does not work. Last summer we get lot of fake reservations. This is problem, because real clients can't book anything and we loose money.

And i dont wanna discuss like this. This so called mail system is peace of shit.