full refund

Hello,

My guests for June have just cancelled due to Coronavirus and I want to give them full refund. How can I do that?

Sharonpowney 3 years ago

It will depend on your cancellation policy. But if you need to refund even if within chargeable time you should contact the booking.com help team using Inbox icon on Extranet.

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full refund

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full refund

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