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1

Guest misconduct

Hi, does anyone have advice about a guest who has caused damage and stolen from the property please 


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11
BrookAve 1 year ago

 

Hi 

 

Sorry to hear your next action is to open the reservation details page , and click Report Guest, fill it out, attachphotos if you can, tick block future reservations, tick BdC to follow up.

 

 

 


 

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox