Guest Review

Hello Booking,

I have just received a review from my guest and he gave me all 10 grades but overall review of this guest is 9.0. How is this possible? Please give me some explanation and correct the error in the statistics asap.

Guest review is from:

Reservation Number ***



Apartments goro

Profile picture for user sharonpowney.hotmail.co.uk s
Sharonpowney 3 years ago

The guest review system was changed a while ago and we were all notified.  I have received the same myself and very frustrating.

This is the partner forum and not the help desk.