Guest review

We received an anonymous review which marked all the categories at 10/10, yet the overall score was 9/10 - how can this be - it is not mathematically correct? has anyone else had this experience? Of course it is not possible to contact an anonymous

BrookAve 2 years ago


Hi Thomas 


As per my 100th time saying this , there is nothing math related about it.

It is all independent slider bars on the view they see, no linked values, entirely at their discretion.


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox