Guest Review: all six categories show a 10 but the overall total is 9.0. How can this be?

I have just received a guest Review: all six categories show a 10 from the guests but the overall total is 9.0. How can this be?

BrookAve 2 years ago



yep thats perfectly normal..


a species... known as ' homo idiot sandwich',, aka the Guest ,
who is lazy and does not do it right, nor pay attention to what they are doing nor give it some actual thought, ergo the Gordon Ramsey coined term 'idiot sandwich'.


there is no relationship between the sub rates and the over al rate, never has been, plenty of feedback on it here over a year ago and BdC have no intention for changing it since, despite all the rage.






Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox





info.tranmereh… 2 years ago

Must be one of the most unfair review systems ever invented.