help with existing beds not showing for 2 children only 1

Hi Hayley,

Thanks for the post.

I've struggled a lot with extra beds and how they work (And how they are searchable.). It's a tough one and I only haven't figured it out yet.

Booking.com just keeps directing me to this Article in the Knowledge base: /en-gb/help/rates-availability/how-can-i-change-maximum-guest-occupancy-individual-rooms-or-units

It's not very detailed, so I'm hoping someone else will be able to shed some light on this for us.

Best of luck!

Captain Zsolt is here to the rescue:

You just have to do the following setup:

And then make sure you have this set up:

Now test it and it should work just fine.

Best regards,

Zsolt - www.thuild.com

Dear Hayley,

You need to talk to BDC about it if it doesn't work as it should.

Maybe there is something they need to activate on their end which isn't on the extranet.

Best regards,

Zsolt - www.thuild.com

Hi Captain Zsolt,

Thanks for always rescuing, we should get you an officer's jacket and a badge!

Listen, do you maybe know how you can restrict Sofa beds (specifically those that you can find in the living room) to accommodate children only. (Eg. Age restriction of 12 years and younger).

All of my chalets have those and at this moment I have them excluded because the resort absolutely does not allow people aged above 12 to use the sofa beds.

People have tried helping me with this, perhaps I need a Zsoltian explanation.

Thanks in advance!

Dear Leandri,

Add them only as extra beds. You can specify what type of extra bed it is.

First, make sure the Policy is set up correctly.

I think it was in Amenities that you can specify exactly the type of extra bed (foldable, roll-out, etc)

Best regards,

Zsolt - www.thuild.com