You have posted this on the partner forum so we cannot help with this as you have not described the problem and we cannot see your setup.
If you want to contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
we are trying to connect my hotel with booking.com but it is telling me to contact them. Is this the right department or if not how do we contact them.
Hello partners, You can see it by the counter that our community is growing bigger every day. It means we have many new people here. Well, first of all -
When first starting with booking.com we paid commission rates of around 12%.. a few years later the commission jumped to 15% - the introduction of the preffered
You have posted this on the partner forum so we cannot help with this as you have not described the problem and we cannot see your setup.
If you want to contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us