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How can we cancel remaining bookings as we need to close down our guest house immediately?

We unfortunately have to terminate our offering for hosting guests with immediate effect. However we still have two bookings which we requested to cancel but with no success so far. How can I 'force' them to cancel these bookings and look for an alternative. We cannot open the guest house this summer? Please provide us a solution.

 

Kind Regards Urs


Profile picture for the user m
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M Adamopoulou 3 years ago

Dear Urs,

 I think it’s better if you contact booking.com directly by sending them  a message request through your Extranet inbox tab.

Wish you luck.

u
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Urs Briner 3 years ago

Thanks for the hint. Regards Urs

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M Adamopoulou 3 years ago

Massive pleasure...

Wish you a wonderful day.

b
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BrookAve 3 years ago

 

Beware BdC may charge you for relocation.

 

Instead contact the guests directly.