How to sue booking.com


Booking.com took commission for a period where we had cancelled all bookings because of covid19 and because it was against the law to take any guests in the UK.

Over several weeks I have been phoning and emailing without a response.

Does anyone know what address they have in the UK so I can take them to court.


BrookAve 3 years ago


Hi neil martinson


what number have you been using for UK?


Are you using the private number under extranet > inbox> booking messages ,

  1. Extranet Access - Contact BdC- Location of Partner Only Phone number and Message methods
  2. No Extranet access - contact one of our main lines


Can you clarify what happens when you ring? is it engaged tone, disconnected tone, international redirect tone etc.


Puzzled by you saying you emailed them where there is no such email for  partners, i'm going to assume you might be referring to the Booking Messages Inbox .


tagging Community Team to see if they can help further


Communities Team