it depend upon how does your guest react into your property i mean like if they are angry then you need to feel there problem so there is always two option whether your guest are happy or they are not happy so you need to understand them and once you fine the good pint then work on at
Hello Renato Delfatti! Thank you for posting in the Community! Currently there is no Guest review system for the partners. As a partner you can respond to a review that a guest has made via your Extranet:
we are trying to connect my hotel with booking.com but it is telling me to contact them. Is this the right department or if not how do we contact them.
Hello partners, You can see it by the counter that our community is growing bigger every day. It means we have many new people here. Well, first of all -
When first starting with booking.com we paid commission rates of around 12%.. a few years later the commission jumped to 15% - the introduction of the preffered
it depend upon how does your guest react into your property i mean like if they are angry then you need to feel there problem so there is always two option whether your guest are happy or they are not happy so you need to understand them and once you fine the good pint then work on at
how do I write a guest review from my site?
Hello Renato Delfatti! Thank you for posting in the Community! Currently there is no Guest review system for the partners. As a partner you can respond to a review that a guest has made via your Extranet:
https://partner.booking.com/en-gb/help/guest-reviews/can-i-respond-guest-review
Best of luck!
Thank you