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malicious reservationes
Hello we have been with booking 4 years and of recent have recieved several bookings with false telephone numbers and names etc information, as the dates are blocked maliciously have can we cancel this false reserves appreciate your feedback Thanks you
Hi
How are you confirming this before cancelling?
Hello Barry ,
seems theres a malious person booking the dates and no show its happened 4 times this past month
BOOKING AREA
on guest requirements
additional requirements
required and verified
providing a phone number is required and we verify its real
it's automated as it doesn't allow you to confirm as well it says when guest reserves until the no show it's still on the system
Dear Villamorametro! Thanks for posting in the Community!
We would advise you to use prepayment or non-refundable policy to avoid No Shows.
You can see more details here:
https://partner.booking.com/en-gb/help/policies-payments/id-set-prepayment-deposit-how-can-i-do
Best regards!